ORDERS AND DELIVERIES
BESTSHOP4U LTD is an online retailer based in England offering high-quality products for a better lifestyle. Providing a wide range of products at your ease with quality guaranteed. Your orders are very important for us and we make sure to take care of each and every technicality to deliver and serve you in a better way. Delivering the best to you is what we aim for, tell us if you face any difficulty while shopping from us, we are all here to help you out!! FAQS; Some of the Frequently asked questions regarding orders and deliveries are mentioned below;
You can check up on your order every now and then. In order to track your order via our tracking tab, you can put your order number to find where your order is. First and foremost is to check your email, you must have received a notification via email whether your order has been dispatched or not. If you have received the email then your order will be on its way otherwise it will be in the depot waiting to get shipped to you. Either way, sit tight!
- Where is my order now?
You need to realize if it’s really late or did you miss checking the delivery duration. Delivery dates are mentioned while you order, some are shipped from overseas and need more time to process and reach while some products can even be delivered shortly. The delay in the order might be because of some strikes or lockdowns. Do keep one thing in my mind our delivery days only include weekdays, weekends and bank holidays are exempted. If you’ve checked all the fore mentioned details and still haven’t received your package then you can always reach out to us through our Contact Us page.
- Why is my order late?
If you wish to make amendments to your order, we advise you to be a little speedy. You can cancel/change your order before you receive or respond to any confirmation email, but as soon as your order gets processed, we are trying our best to deliver it to you as fast as we can. Unfortunately, it will not be convenient to cancel/change your shipment. However, if you change your mind, you can still reorder or return any unwanted item.
- Can I cancel or change or edit my order?
We are sorry if that is so. However, no need to panic you can reach us anytime. Keep the package safe and head over to Contact Us page or check our refund and return policy.
- What to do if I receive an unwanted/faulty/incorrect item?
At the time of delivery, the signature of the receiver is a must for the sake of security. In case you’re not home any other family member can receive on your behalf. If no one’s home then our carrier will leave it with your neighbors and don’t worry we’ll inform you via email. In the worst-case scenario, our rider will contact you and ask for your opinion and suggestion for it.
- What if I am not home?
Oops! We humbly apologize for the inconvenience caused. This might be because of a shortage of stock in our inventory. We try our best to make this happen as infrequent as possible, but sometimes things aren’t in our control. We’ll send you an email as soon as we restock, stay tuned!
- Why was my order canceled?
You missed it! Well, we have a lot of variety that you can choose from. But if your heart wants what it wants then just keep checking our website, we do restock the best gems! You can also let us know your demanded product through our Contact us page and we will try to look into your request.
- The item I need is out of stock.
Sorry, we don’t offer exchanges. Nevertheless, you can refund your unwanted product and reorder, don’t forget there’s plenty of fish in the sea. For return or refund, kindly head over your query to our return and refund page.
- Can I exchange my parcel for another one?
If your received parcel is incorrect, faulty, or incomplete then you can always reach out to us and we will wholeheartedly offer you a refund. The refund will be available to you after the processing of the returned shipment. For more details check our refund and return policy.
- How can I go for a refund?