Dec 25, 2020 0
RETURN AND REFUND POLICYCustomer satisfaction is all that matters to us. In the same regard, we have breathable policies to define returning and refunding of any item processed from our place. Not to worry if any item was delivered to you broken or incorrect. If you have got any product and found it not up to the mark, we are at your service. All you need to do is contact us, below are few frequently asked questions to help you with this regard; FAQS;
- What can I return?
- How can I return?
- Repack the items.
- Log in to our return portal.
- Select the return option.
- Download the return label.
- Go to the local post office.
- Set the returned parcel off!
- Keep tracking your return parcel.
- How long will it take to get the refund?
- How to get a return Label?
- I don’t have the Original Packaging
- Is the delivery charge included in the refund?
- Can I exchange rather than return?
- Refund is not there on my bank statement
- Can I return more than one order?
RETURNS POLICYYou have got your legal right to turn down a faulty, incomplete, or incorrect order. We support you in exercising this right of yours! We have crafted a returns policy and all that you need to know is as under:
- All customers shall return the ill-suited item within 30 days of the date you receive the parcel.
- The parcel needs to be posted from the local post office and the postage fee has to be paid.
- Clothing items should be unworn and unwashed.
- Cosmetic items cannot be returned.
- Lingerie, underwear, swimwear should have the hygiene seal intact otherwise it won’t be returned.
- Pierced jewelry cannot be returned.
- Shoes will only be returned if not worn outdoor.
- All items should have the tags intact and attached.
- Return label should be along with the item and the customer should keep a record of it.
- No delivery charge is refundable.
- BESTSHOP4U LTD reserves the right to limit, or decline returns or exchanges regardless of whether the customer has a receipt.